Overall I am happy with the purchase, as noted on the Title it worked. The only difficulty was the 6 versus 12 pin connector. My old unit has two 6 pin and the new one has a single 12 pin. I figured out how to pop out the wires and reuse my 6 pin so no problem but others may not be able to or want to do that. An adapter would be nice as an option (may there is on and I just missed it). Again, very happy with the results.
Great Product &n Customer Service
This review is for the automatic door control but we wanted to let everyone know we love the Automatic Chicken Coop Door itself. We did have to replace the Automatic Chicken Coop Door Control after about a year, but that wasn't a big problem for us since the automatic door is everything we hope for. The control is very easy to install/replace. The folks at Coop Tender are wonderful to work with, very responsive, and offer advice to get you up and running again in no time. Also, the shipping was very fast.
excellent customer service
It is so refreshing to call a company and be able to talk to someone who knows the product inside out and can immediately help you with any question or problem you may have. The customer service is by far the best I’ve ever experienced from any company. Thank you Coop Tender for a great product and standing behind it.
Repaired coop tender
Easy install thanks coop tender
Great customer service
It’s been life changing. Provides a sense of security know our chickens are safe.
Very good product Very good to work with
Good,just wish I could have received it sooner.
Replacement due to lightning strike
Easy to switch out following instructions.
They’re very customer oriented and always attentive.
Great Customer Service
This is our second coop. We can’t live without it! What I love the most is Jim’s customer service. We had a glitch and he worked with me until we figured it out!
great easy to work with
Love the Coop Tender!
It works great. The chickens love it and I know they are safe at night. When I had questionsI got them answered in a timely manner.
The increased power function is just what was needed to open and close the door.
Had some issues but customer service was outstanding In solving them promptly. Highly recommend
Control Panel replacement
A new control panel solved my issues. Thanks!
New coop door control panel
The new coop door control panel was super easy to install- I did it myself instead of waiting for my husband. It's working like a charm and I appreciate not having to close the coop at night in this snow! Thanks for a great product!
I"ll admit to having some
I"ll admit to having some issues at the beginning and almost throwing in the towel but with some emails and parts sent to me the issue was fixed. I learned that where I live (Western Washington State) I just don't get enough sunlight in the winter to use the solar panel by itself for power. I can live with that. Other than that I am very happy with the Coop tender.
Automatic Chicken Coop Door - Coop Tender
We are very sorry that you were unable to operate your door entirely from solar energy in your area. You are in one of the areas of the U.S. in which solar energy is the lowest on the solar energy scale. We took your issue very seriously. Our engineers focused on the charge controller built into our control panel electronics and designed and update which can harvest more energy from sun in a shorter period. It was determined that the 10-watt solar panel was powerful enough, but some of the energy generated from the solar panel was not being utilized efficiently to recharge the battery. I am happy to report that the electronics update has basically doubled the amount of energy which is available to charging the battery and has reduced the amount of direct afternoon sunlight needed to an average of 2 to 3 hours per day. Prior to the update, 4 to 5 hours per day was recommended.
Our control panel was damaged by lightning. The replacement arrived in just a few days, freeing us up to not have to be home at dusk.
Everything is Great
The control panel was easy to install and fixed the problem with the door right away. Everything is working great once again. We just love the Coop Tender Automatic Chicken Coop Door, wouldn't have chickens without it; it puts them to roost safely at dusk and let's them out when the sun rises and we don't have to do a thing.
Door is great, communication excellent while troubleshooting internet issue.